TERMS & CONDITIONS

CUSTOMER CARE

The following terminology applies to this Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “Client”, “Customer”, “You” and “Your” refers to you and accepting Paradus Events Terms and Conditions. “The Hire Company”, “Ourselves”, “We” and “Us”, refers to Paradus Events. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Location and Delivery

We can accommodate both outdoor and indoor picnic locations! We will do our best to accommodate your location request. We can also offer you several local parks for your event from our list. Package prices for “Full service” picnics include delivery within 20 miles in the North Dallas area. Delivery to suburbs outside of this radius will incur additional delivery fees.

If a “Full service” picnic has been booked, parking within 50 meters of the picnic location must be available. Access must also be flat. Maximum distance from parking to picnic spot with additional staff is 100 meters.

Parking within close vicinity to the entrance/ loading dock of the desired picnic location must be provided to the hire company if delivery is requested. If parking is not provided/available and metered parking is required, any fees incurred will be deducted from the bond. If delivery is to a high rise building the client must meet the driver with a trolley at the car and escort them up to the destination.

Setup and Breakdown

All decorations, music, snacks, and drinks must be approved in advance with Paradus Event. In addition, it is the responsibility of Paradus Event to handle the setup and breakdown of the event. A trash bin will be provided for you.

Equipment

All Equipment supplied on hire is the property of Paradus Event. Any damage, loss or extensive cleaning will result in a fee to The Customer.

By paying a booking fee and returning the signed booking form, the client understands and agrees to the Terms & Conditions of hire.

Alcohol and Drink Service

All beverages and drinks must be purchased by Paradus Event. We do not provide alcohol. Paradus Event team will provide bar service and tableside service if it is needed. You can bring alcohol with you. It is the responsibility of the customer to check alcohol laws of any venue or public space being used for our pop-up picnics.

Image release

If photographs of Your Picnic Package have been taken and shared either on social media or with Us, Paradus Event reserves the right to use such photographs in promotional materials.

Payment

A non-refundable booking fee of 50% is required to book the date of the event. The final balance is due 2 day prior to the day of the event and is non-refundable. The amount is for the services of the Event planner not including taxes and tips. Payments must be made by PayPal, Cash or Zelle.

Cancelation policy

If you need to reschedule your picnic due to weather or other unforeseen circumstances, we can apply your funds to another date within the calendar year. We do require 24 hours’ notice upon rescheduling due to weather.

In a non-weather-related rescheduling, you must reschedule for a new date within 72 hours of your picnic, otherwise a penalty fee of $150 must be paid.

In the unfortunate event that your event is cancelled, please contact us as soon as possible.

Late Policy and Fees

A late fee will be charged if users are late more than 10 minutes after the scheduled start time. If guests do not show up within 30 minutes of the scheduled start time, Paradus Event team will start clean up and no refunds will be processed. Guests who are between 11-30 minutes late are subject to a $30 late fee.

Liability

Paradus Event shall in no way be held responsible or accountable for any damage, injury, illness, death or loss of income caused to the Client, any third parties or properties due to the hire of equipment or provided services by the Paradus Event. All equipment is hired and is the responsibility of the Client until returned to the hire company.

Force Majeure

If Event Planner from Paradus Event is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation acts of God, inclement weather, strikes, lockouts, bushfires, fires, floods, traffic accidents, riots, pandemics, civil commotion or unrest, acts of government, interference by civil or military authorities, terrorist attacks or act of war) Paradus Event may give written notice to that effect to the Client, giving full particulars of such force majeure in which case the obligations of Paradus Event under these Terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. Paradus Event shall not be liable for any loss or damage suffered by the Client as a result of any delays caused by such force majeure events, nor will the Hirer be liable for loss or damage suffered by the Client in the event of the Client cancelling or postponing due to a force majeure event.

Term

The term of this Agreement is 6 months from the Effective Date, unless terminated earlier for other reasons available in this Agreement.

Termination

a. If either Party wants to terminate the Agreement before the termination date, they must provide the other Party 7 days

b. This Agreement will automatically terminate when both Parties have performed all of their obligations under the Agreement and all payments have been received.

Relationship of the Parties

a. No Exclusivity. The Parties understand that this Agreement is not an exclusive arrangement (i.e. – the Parties aren’t “going steady”). The Parties agree that they are free to enter into other similar agreements with other parties.

b. Independent Contractors. The Parties to this Agreement are independent contractors which means there are no strings attached. Neither Party is an agent, representative, partner, or employee of the other Party.

Waiver

Neither Party can waive any provision of this Agreement, or any rights or obligations under this Agreement, unless agreed to in writing by the Parties. If any provision, right, or obligation is waived, it’s only waived to the extent agreed to in writing.

Amendments

This Agreement may be modified as needed. To make a modification, the Parties have to agree to the modification in writing (an "Amendment"). The terms of this Agreement will apply to any Amendment the Parties make.

Assignment

The Parties may not assign the responsibilities that they have under this Agreement to anyone else unless both Parties agree to the assignment in writing.

Dispute Resolution

a. Negotiation. We want to work this out. In the event of a dispute, the Parties agree to work towards a resolution through good faith negotiation.

b. Mediation/Arbitration. If talking it over doesn’t go well, either Party may initiate mediation or binding arbitration in the State of Texas.

c. Litigation and Choice of Law. We hate fighting, but if litigation is necessary this Agreement will be interpreted based on the laws of the State of Texas, regardless of any conflict of law issues that may arise. The Parties agree the dispute will be resolved at a court of competent jurisdiction in the State of Texas.

d. Attorney’s Fees. The prevailing party, also known as the winner, will be able to recover its attorney’s fees and other reasonable costs for a dispute resolved by binding arbitration or litigation.

Entire Agreement

This Agreement puts the Parties entire understanding of the Services to be performed and anything else the Parties have agreed to in black and white (literally). This Agreement supersedes any other written or verbal communications between the Parties.

Severability

If any section of this Agreement is found to be invalid, illegal, or unenforceable, the rest of the Agreement will still stand.

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